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Social and Public Services

Local administrations, police and hospitals increasingly have to deal with social, cultural and linguistic diversity. It is not an easy task to fulfill the duties of public authorities and provide social services while avoiding any form of discrimination. While communication is crucial in integrating minorities and migrants, language skills in both the workforce and service users are often not sufficient.

Decision makers in local public service providers are thus becoming aware of the needs of an increasingly multilingual public: migration and wider recognition of regional languages are calling for enhanced language skills to interact with a diverse public. engages with decision makers in social and public services to:

  • Showcase best practice in promotion of multilingualism;
  • Provide guidance on implementing effective multilingualism policies among their own staff as well as among the public they provide services to.


European Association for Terminology Eurolang European Publishers Council
CMFE (Community Media Forum Europe) EUNIC in Brussels Federal Union of European Nationalities
Federation of European Publishers Culturelink RECIT
European Council of Artists (ECA) Mercator European Network of Language Diversity Centres European Federation of National Institutions for Language
European Theatre Convention European Forum of Vocational Education and Training Association of Commercial Television in Europe (ACT)
European Coordination of Independent Producers (CEPI) EUROCLIO European Council of Literary Translators' Associations
Club de Madrid EEE-YFU Fundación Academia Europea de Yuste
European Association for the Education of Adults (EAEA) Literature Across frontiers Europa Esperanto Unio - EEU
European Council for Steiner Waldorf Education (ECSWE) European Federation for Intercultural Learning ALTE

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When one has the political will, it is possible to recover a language.

Ana Arana Antelo Spain